infosysblogs.com sobre el CRM Oracle Engagement Cloud

CamilaP

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One of my Enterprise customer with global footprint enquired last week whether it is wise to transform its CRM functions from Siebel onto Oracle's Engagement Cloud or his organization would be better off by having Oracle Sales Cloud and Oracle Service Cloud as a combination offerings to sunset Siebel. This is where I explained that it is not a zero sum decision but involves close consideration of the business objectives.

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